All of our products come with a One (1) year warranty. The warranty is applicable to the original purchaser with original purchase receipt from the date of purchase for any manufacturer defects. Any defective part(s) will be replaced or repaired FREE OF CHARGE. The purchaser must pay to ship back to manufacturer. This warranty does not cover bulb breakage of any kind, or any damage to the cables by boat, propeller, anchors, fishing hooks, or if the unit has been tampered with or misused in anyway, and does not cover any act of God such as hurricanes, floods, lightning strike, etc.
If a failure should ccur, The purchaser must ship the defective unit back to the manufacturer at the purchaser’s expense for inspection. If the unit is found to be defective, that same unit will be repaired or a new unit or another repaired unit will be shipped back to the purchaser at the manufacturer’s expense.
If the unit was not installed properly as per the manufacturer’s installation instructions provided or the unit has been found to be misused or tampered with in any manner and the unit and or bulb or wire(s) needs to be repaired and or replaced from DAMAGE not covered by the warranty, the purchaser agrees to contact the manufacturer and request a price quote for the repair.
Warranty is void if any modifications are made to any part of the product. This includes (GFCI plug, photocell, control box, lamps, cables etc.…)
Green Glow Dock Light, LLC offers you a 60 Day Money Back Satisfaction Guarantee. This allows you to try our products for a total of 60 nights from the date of purchase. If for any reason you are not completely satisfied with the product, you have the option to return the product for a full refund of the purchase price less return shipping.
60 Day Money Back Satisfaction Guarantee Disclaimer: The merchandise must be returned to the manufacturer at the customer’s expense in its original packaging, completely functional and in non-damaged condition to qualify for the 60 day guarantee. Should any of the components be damaged by the customer through improper handling or use, we will prorate the amount refunded the customer at the sole discretion of the manufacturer. This offer and or guarantee is intended to provide a trial period in which customers can see the functioning of the products.
All returns must be approved prior to being shipped back to Green Glow Dock Light, LLC. You must contact Green Glow Dock Light, LLC via Email, through our Website or by Phone for a return authorization. , www.greenglowdocklight.com, or 727-260-8181.